Kesslers Diamonds Unveils Innovative Store Concept in Kenosha

Kesslers Diamonds has revealed its groundbreaking 3,400-square-foot store in Kenosha, showcasing a sophisticated blend of modern retail design and customer-centric features. The space features elegant creamy whites, grays, and taupes accented with the brand’s signature red, while interactive displays and comfort amenities improve the shopping experience. As Wisconsin’s largest employee-owned jeweler, the store boasts unique elements including local craft beer taps, private consultation booths, and a viewing window into the goldsmith’s workshop.

The grand opening, held on November 1-2, introduced visitors to complimentary services, lifetime warranties, and the Midwest’s largest in-store collection of loose diamonds, marking just the beginning of this location’s distinctive offerings.

Main Highlights

• Kesslers Diamonds has opened a new 3,400-square-foot store in Kenosha featuring modern design with creamy whites, grays, and signature red accents.
• The store includes interactive displays, a refreshment zone with beer taps, and video game machines for an enhanced shopping experience.
• Customers can observe master goldsmiths through a viewing window while enjoying private consultation areas for jewelry design discussions.
• The location houses the Midwest’s largest in-store collection of loose diamonds and offers comprehensive jewelry services.
• The employee-owned structure supports exceptional customer service with complimentary cleaning, lifetime warranty, and personalized consultations.

A New Retail Experience

The Kenosha location of Kesslers Diamonds reimagines the traditional jewelry store experience with its creative 3,400-square-foot space. The immersive ambiance begins with a sophisticated blend of creamy whites, grays, and taupes, punctuated by the brand’s signature red accents and striking ceiling features that draw visitors into the space. The November 1 and 2 grand opening celebration marked the store’s official debut.

This thoughtfully designed environment combines interactive displays with comfort-focused amenities, including a refreshment area complete with beer taps and intimate seating sections for custom jewelry consultations. The store offers complimentary cleaning services to ensure jewelry pieces maintain their brilliance.

The store’s unique light fixtures, reminiscent of dangling earrings and pearl strands, create an elegant atmosphere that invites exploration and lingering.

What sets this location apart is its commitment to family-friendly sophistication. Rather than sequestering children in a separate room, the layout incorporates discrete entertainment options, including video-game machines in quiet corners.

The store’s centerpiece, a window into the working goldsmith shop, offers visitors a rare glimpse into the artistry of fine jewelry creation. These carefully curated elements work in harmony to transform what could be a simple shopping trip into an engaging retail experience that resonates with both serious collectors and casual browsers.

Customer Service Beyond Compare

At Kesslers Diamonds in Kenosha, exceptional customer service isn’t just a promise – it’s embedded in the company’s DNA through its employee-owned structure. The staff’s dedication to creating extraordinary experiences shows in every interaction, from personalized assistance in selecting the perfect engagement ring to providing lifetime maintenance services. Their tradition of providing Andes mints to customers adds a sweet personal touch to every visit. With 44 years of experience in the jewelry industry, they’ve perfected the art of diamond retail excellence.

What sets Kesslers Diamonds apart is their thorough approach to customer care, which includes:

1. Complimentary services like professional cleaning, rhodium plating, and jewelry inspections
2. Expert staff training in diamond quality assessment and jewelry craftsmanship
3. Custom design consultations to help clients create unique, meaningful pieces
4. Virtual appointments and curbside pickup options for modern convenience

The store’s commitment to building lasting relationships extends beyond the initial purchase. Their lifetime warranty and trade-in policy demonstrate confidence in their products while ensuring clients receive exceptional experiences throughout their jewelry ownership experience. To further support their clients, they frequently offer educational seminars on jewelry care and maintenance, as well as foolproof jewellery buying tips to help customers make informed decisions. This added level of support goes above and beyond traditional customer service, ensuring that clients feel valued and confident in their purchases. With a dedication to providing top-notch service, this store has become a trusted destination for those seeking high-quality jewelry and unparalleled customer care.

The welcoming atmosphere, complete with refreshment areas and attentive staff, creates an environment where customers feel valued and understood. This dedication to service excellence has earned Kesslers Diamonds consistently positive reviews and a loyal clientele who return for generations of milestone celebrations.

Design Meets Functionality

Inside Kesslers Diamonds’ 3,400-square-foot Kenosha store, thoughtful design seamlessly merges with practicality to create an engaging retail experience. The space encompasses current aesthetic trends with its interlocking ceiling patterns, faceted wall shapes, and a sophisticated palette of creamy whites, grays, and taupes, punctuated by signature red accents.

The store’s spatial efficiency shines through its multi-functional areas. A welcoming refreshment zone, complete with distinctive octagonal wall tiles and two beer taps, offers customers a comfortable space to relax while providing a unique vantage point into the goldsmith’s workshop. The workshop serves as a training ground for jewelry and metalsmithing students seeking real-world experience. Knowledgeable sales staff are readily available throughout the space to provide expert guidance and product information.

Private consultation areas cater to couples seeking intimate design discussions, while semi-private booths accommodate custom jewelry consultations. The inclusion of video game machines in a discrete corner guarantees entertainment for all demographics during wait times.

Every design element serves a purpose, from the pearl-inspired light fixtures that cast a flattering glow to the sheer drapes that maintain an airy atmosphere while managing natural light.

This thoughtful integration of form and function creates an environment where customers can investigate, relax, and experience jewelry shopping in an enhanced setting.

Local Community Impact

Since opening its doors, Kesslers Diamonds‘ Kenosha location has woven itself into the local fabric through thoughtfully tailored design choices and community engagement initiatives. The store’s aesthetic reflects its lakefront setting, creating an inviting atmosphere that resonates with both year-round residents and Chicago’s vacation homeowners.

The store’s commitment to community engagement manifests in several distinctive ways:

1. A refreshment area featuring local craft beers on tap, encouraging relaxed browsing
2. Family-friendly spaces with gaming stations for children
3. Custom seating areas designed for intimate consultations
4. A viewing window into the goldsmith’s workshop, offering transparency and education

Beyond retail excellence, Kesslers has established meaningful local partnerships, particularly with UWM’s Peck School of the Arts. This collaboration provides students with materials, internships, and scholarships, while simultaneously cultivating future talent for the industry.

The partnership’s success is showcased through student work displays at the Germantown location, creating a symbiotic relationship between education and retail expertise. As an employee-owned business, Kesslers guarantees that every interaction reflects their dedication to exceptional service and community values.

Services and Special Offerings

Kesslers Diamonds’ Kenosha location improves the jewelry shopping experience through an extensive array of services and distinctive offerings. The store boasts the Midwest’s largest in-store collection of loose diamonds, including their proprietary cuts: the Kessler 81, Kessler Princess Cut, and Lightning Bolt Cushion, offering clients exclusive options for their perfect piece. Additionally, Kesslers Diamonds partners with some of the best jewellery brands in Europe, bringing a touch of timeless craftsmanship and contemporary elegance to their collection. From custom design consultations to expert diamond education, the store ensures every client feels confident and informed in their purchase. With a commitment to quality and personalized service, Kesslers Diamonds transforms each visit into an unforgettable experience.

The establishment’s thorough service suite includes custom jewelry design consultations in semi-private booths, where skilled artisans transform clients’ visions into reality. Through a unique window feature, customers can observe master goldsmiths at work while enjoying refreshments from the store’s beverage station, complete with beer taps.

Clients benefit from complimentary services such as jewelry cleaning, inspections, and convenient curbside pickup. The store’s commitment to accessibility extends to flexible appointment scheduling, with both virtual and in-person consultation options available.

Special financing arrangements can be easily secured through online applications, making fine jewelry more attainable for discerning customers. For those seeking distinctive pieces, Kesslers’ selection of colored diamonds and expert repair services guarantee that every jewelry need is met with precision and care.

Frequently Asked Questions

Do You Buy Back or Trade-In Previously Purchased Diamond Jewelry?

Kesslers accepts diamond trade-ins, applying the original purchase price toward new diamonds. While they don’t advertise direct buyback services, customers can discuss their diamond resale options with in-store representatives.

What Gemstone and Diamond Certification Standards Does Kesslers Recognize?

Kesslers recognizes GIA and AGS as trusted certification bodies for gemstone grading. These reputable labs provide rigorous standards and consistent evaluations that guarantee customers can trust their diamond’s documented quality.

Are Custom Jewelry Design Services Available for Unique Engagement Rings?

From dreams to diamond reality, custom jewelry design services specialize in creating bespoke design engagement rings. Private consultations provide engagement inspiration while expert designers craft unique pieces reflecting each couple’s personal story.

Do You Offer Insurance Appraisals for Jewelry Purchased Elsewhere?

Certified gemologists provide insurance appraisals for any jewelry, regardless of where it’s purchased. They’ll perform a thorough jewelry evaluation to guarantee customers have accurate documentation for their insurance coverage.

What Financing Options Are Available for Engagement Rings Over ,000?

A mountain of financing plans awaits luxury ring buyers, with custom payment options available for purchases over $10,000. Specific terms aren’t listed online but can be discussed during in-store consultations.

Our Final Thoughts

Like a master jeweler transforming a rough diamond into a brilliant masterpiece, Kessler’s new Kenosha location has reshaped the traditional jewelry shopping experience. The store’s groundbreaking design, paired with its exceptional customer service and community focus, isn’t just setting a new standard – it’s creating a template for luxury retail’s future. With its blend of technology and personal touch, Kessler’s has crafted more than a store; it’s designed tomorrow’s jewelry experience today. The store’s commitment to innovation and quality has solidified its reputation as a leader in the industry. By prioritizing the customer’s experience and engaging with the community, Kessler’s has achieved a level of success that is sure to inspire envy among its competitors. Their strategy is a stark contrast to the recent news of a major jewellery company bankruptcy, showing that Kessler’s is not just surviving, but thriving in this ever-evolving market.

Andrew Wilson

Andrew Wilson is a seasoned writer specializing in the jewellery industry and news. His career began in the newspaper industry, where he honed his reporting skills and developed a keen eye for detail, laying the foundation for his meticulous research in later writing endeavors. Transitioning into marketing, Wilson gained valuable insights into consumer behavior and market trends, enriching his understanding of the jewellery industry when he embraced full-time writing about 15 years ago. In 2019, he discovered a passion for jewellery writing, focusing on market trends and innovative designs. A member of the International Gem Society, Andrew's work is characterized by thorough research and accuracy, offering comprehensive insights into the jewellery world. He occasionally adopts pseudonyms to cater to different audiences and business needs, serving a diverse clientele, including numerous jewellery businesses. Recognized for his unique blend of industry knowledge, research prowess, and engaging writing style, Wilson is dedicated to demystifying the jewellery industry, making it more accessible and understandable to both enthusiasts and professionals.